From the time you order, whether it be through the website or over the phone, we will usually post the item within 7 days. Barring factors outside our control or extraordinary circumstances, we will post on a Wednesday and sometimes additionally on a Friday. Therefore you can expect to receive your order, within major metropolitan areas of Australia, on a Friday or Tuesday respectively. The articles are Registered, so please be available for a signature.
For orders made outside Australia, allow 1–3 weeks.
If timing is critical, please call 0409 661912 for specific information.
Read the full Return Policy here.
Yes buying a swimsuit without trying it on seems crazy! This way everything is a bit up–side–down: the shop and the changeroom will be at your place instead of ours, payment is online with credit card or Paypal and if it’s not right, an exchange is arranged or a refund is promptly issued. You can even "Skype" us for some face–to–face advice.
Well, if you have been a Glebe customer, you have an advantage. You know your style and size! And if you have forgotton or can’t read the label, we probably have your purchase history. Contact us to check. Armed with that info, it’s easy to browse our swimwear categories on the left menu. If you are new to Sue Rice, go to our Size Calculator now.
If you have a Sue Rice swimsuit, you can check out the inside label. You will notice 3 components on the label: a number (10, 12, 14 etc), a bust size (A, B, C, D, DD and/or E) and a body length (petit, average and/or tall). There will only be one number but there could be a range of bust sizes and body lengths that your swimsuit fits. For example a bikini will fit all body lengths by virtue of the fact that it is a 2–piece.
To buy the same swimsuit, choose any of the combinations shown because they relate to the same swimsuit. For example, if the label shows 12|B,C,D|average,tall, 6 slight figure variations will fit that particular style. In other words, choose 12B/average, 12B/tall, 12C/average, 12C/tall, 12D/average or 12D/tall. You will be ONE of these sizes, but all of these body shapes will fit the one swimsuit. Tricky? It’s simply our way to minimize the possibility of buying something that is totally unsuitable for your body shape – a potentially frustrating and time–wasting exercise worth avoiding if possible.
If in doubt, if you want something different or you are new to Sue Rice, go to our Size Calculator to reestablish or establish your Sue Rice size. A list of suitable styles will then be revealed saving you time and energy.
If you know your Sue Rice size, go to My Size Swimwear now, choose your size and a range of styles will be displayed.
This online store is the only place to purchase Sue Rice swimsuits. Armed with a tape measure, you can purchase safely and securely from anywhere in the world. We closed our only physical store in May 2012. We do not intend to open any more physical Sue Rice stores at present.
However, we know some of you would prefer to touch and feel the swimwear before purchasing. We are gradually expanding our stockists. If you would like to stock our swimwear or if you know of an appropriate boutique in your area that we should approach, please Contact Us.
About 15 years ago, we did.
Back then, we were at a crossroad. Many of our clients were asking us to provide swimwear for their particular needs and we noticed a few trends. Many of the same questions were being asked over and over. A niche was obviously not being met in the swimsuit market so a decision had to be made… we could continue to offer mainstream fashion swimwear for the average woman or tap into this niche we knew to exist – to provide swimsuits for the Real Woman with curves (or not). The rest is history. We decided to conduct a deeper ’research’ into women’s figures and what they/you really wanted in a swimsuit. We decided that the best way to do this was by making individual swimsuits for you.
Little did we know how popular it would become. We learnt a great deal about women’s figure types and their/your needs during the next few years. It was a very valuable experience and the swimsuits we offer today incorporate all of the lessons we learnt and continue to learn in our Glebe Shop.
Why did we stop? It became totally unworkable for many reasons. Mainly, the designers were being run down with an unsustainable workload and the original goal to provide that niche market with swimwear to fit the Real Woman was only being provided to a few. We had a grander vision to provide for the many!
We continue to receive requests for made–to–measure swimsuits on a daily basis. We are grateful for the experience but it is a thing of the past.
Yes, we sell to the USA and UK and NZ and Asia and Europe and every other country you can think of. You can access these destinations when you go through the checkout process.
You can choose to show your currency while browsing our website simply by going to the Currency Selector and choosing your currency. An approximate conversion in your currency will be shown next to the Australian dollar amount as you browse our Online Shops. The rate used is only an approximation as rates fluctuate daily. Your credit card/bank will convert the currency automatically when you make the purchase using rates applicable at the time of purchase.
If you select a currency from the list provided, the approximate price for that country will be displayed when viewing styles
Shipping costs are determined by the weight for each item.
Within Australia, we process the order in 0 – 7 days. We use Australia Post Registered Post, 2–3 business days delivery after that. Please allow 2 – 8 business days altogether.
All deliveries outside Australia are sent via International Airmail.
International Airmail will arrive in about 2 – 2.5 weeks (usually closer to 2 weeks).
You can access all these options when you go through the checkout process. For a list of over 200 countries to which we deliver, go to Shipping Information